Welcome to WhichAddOn’s first edition for 2019!
It has taken us a while to release this magazine. Our last edition was back in August 2018. A lot has happened since then, both in our industry and more so at WhichAddOn.
Unfortunately in August, Marlon and I lost our baby at 27 weeks, which was a huge shock and devastating, given we have so blessed a big, healthy family of 8 already. We were certainly not expecting to have any problems. However, this situation made us internally look at our priorities and what we want to achieve at WhichAddOn. It also led us to look at the situation as co-founders and consider if something were to happen to us, how would the company survive. We broke down the areas that Marlon and myself were doing, and worked out that we were doing 12 different roles split between two of us. That really did not make sense, and in all honesty, it reflected in our inability to meet deadlines and time frames.
This led us to take decided action to improve this situation. Our team had already started growing, we had a couple of staff working with us, but in the last quarter, we really started to grow our team.
We went from two workers to a team of eleven by the end of December. We systemized our internal operations and support services, and this has really brought about a dramatic increase in the quality of work we produce.
So in essence 2018 was that transition year for WhichAddOn, from just Marlon and me to a team of skilled professionals all committed to ensuring clients have the best possible experience. We are so excited to share with you what’s been happening at WhichAddOn in this issue with four amazing client stories we were so grateful to be a part of (page 20, 26, 36 & 40), sharing the top 11 apps that we are working with in this ecosystem with product-selling clients right now (page 6), another in-depth analysis or QBO vs Xero (page 28), introducing you new apps we have found (page 16) and our growing team (page 39).
In 2019, we hope to grow our team from 11 to around 20-25 staff. We also are planning to expand into the US and the UK. In Australia, we are already the largest Cloud integrators and by the end of 2019, we hope to be the largest implementors in the QBO/Xero ecosystem in the world.
I would also like you to take a moment (about 2mins) to check out the new video on page 19 and on our website about WhichAddOn. It’s going to be an amazing year! Hope you enjoy!