Overview

Fishbowl Manufacturing and Warehouse Management Solutions is a system designed for small- to medium-sized companies who have a need for a complete inventory management system with an association to the Xero platform for accounting. This add-on is designed to meet the requirements of businesses that have expanded its inventory management competencies of Xero. This inventory management solution works to eliminate double entry of data while keeping a record of large numbers of stocks in one or more locations. The system also automates the quoting, ordering and purchasing processes. The add-on can trace inventory by different criteria such as lot numbers, expiration dates, revision labels and serial numbers or any combination thereof.

Fishbowl offers a variety of products such as Fishbowl Manufacturing, Fishbowl Warehouse, Fishbowl Canada which are formatted to work with Canadian tax laws and integrates with QuickBooks Canada, Fishbowl Mobile which uses easy-to-use bar-coding technology and Fishbowl SalesPoint designed to offer a point of sale solution for retailers who need sales and payment processing along with the inventory control and order management required to operate successfully. It also offers a variety of Fishbowl Hosted Services, Barcode Hardware and Point of Sale Hardware.

Features

Fishbowl Manufacturing

  • Manufacturing
  • Xero integration
  • Multiple Locations
  • Work Orders
  • Bill of Materials
  • Production Stages
  • Inventory Management
  • Order Management
  • Part Tracking
  • Shipping
  • Multi-Currency
  • Sales and Purchasing
  • Reporting

Fishbowl Warehousing

  • Xero integration
  • Multiple Locations
  • Inventory Management
  • Order Management
  • Part Tracking
  • Cycle Counting
  • Inventory Optimization
  • Quality Control
  • Barcode and RFID Scanning
  • Shipping
  • Multi-Currency
  • Sales and Purchasing
  • Reporting

Interface

The user interface is simple and easy to use, however it can be seen to be slightly outdated. Data entry is manageable by an average warehouse worker or office staff member who can work with it to see the completion of the task at hand. For more advanced uses there are more complex user permissions allowing greater use of the software. In addition, this add-on only works in Windows or Mac; this can’t be used on tablets or iPads which is a big challenge for bigger businesses who hold many variants of inventories.

Fishbowl deals with purchase orders, sales orders and basic inventory management. It also includes a consignment system, which can be very handy and useful to industries that are that way inclined. Fishbowl also allows a user to ship, receive or return any portion of an existing order. On the manufacturing aspect, the add-on uses a bill of material to list parts to create the final finished goods. New products are created using manufacturing orders and reworks.

Integrations

Fishbowl has integrations with many business solutions, including major accounting solutions customer relationship management(CRM) companies like Salesforce, top shopping carts, and many more. Below are the top companies with which Fishbowl integrates.

Fishbowl’s seamless integration with Quickbooks which makes it easier for users to integrate manufacturing, sales, and distribution processes with back-office accounting and provides numerous advanced inventory features over the standard inventory solutions found in Quickbooks. Fishbowl’s integration with QuickBooks offers services with the following versions:

  • QuickBooks Inventory Management
  • QuickBooks Manufacturing
  • QuickBooks Desktop Integration
  • QuickBooks Online Integration
  • QuickBooks ERP Solutions

Xero is a cloud-based accounting solution for small to medium enterprises. Fishbowl integrates with Xero, which give users the inventory and order management system with integrated accounting features.

Magento’s shopping cart uses product listings from Fishbowl. After orders are downloaded into Fishbowl for fulfilment, their tracking and shipping information are automatically generated.

Fishbowl has an iOS app and integration with the Salesforce CRM which allows a user to see inventory levels, locations, products and pricing.

UPS shipping features are built into Fishbowl’s interface that allows instant sending or shipment notices to UPS for pickup, compare shipping prices, print labels and more options from Fishbowl.

Fishbowl’s integration with Amazon gives the ability to synchronize product listings from Fishbowl to Amazon’s shopping cart. It downloads orders to Fishbowl for order fulfilment, generates shipments and tracking information.

Fishbowl has held Intuit’s Gold Partner status, the highest level of service third-party integrators can achieve and it includes the association with the following companies:

Accounting: Reckon

CRM: Fishbowl Pipeline, SugarCRM

E-commerce: AspDotNet, BigCommerce, eBay, Etsy, GoDaddy, Miva, Network Solutions, Opencart, Shopify, 3DCart, Ubercart, Volusion, WebShop Manager, WooCommerce and ZenCart

EDI: Highjump Software, SPS Commerce

Fishbowl plus: Dropbox, Fishbowl Mobile, Fishbowl Workforce

Hosted Services: Amazon Web Services, Citrix, Fishbowl Hosted Services

Merchant Services: Authorize.Net, Intuit Merchant Service

Mobile Hardware: Android, Apple, Microsoft Surface, Motorola, Symbol, Unitech, Wasp Barcode Technologies, Zebra

Platforms: Android, Apple, Linux, Windows

POS: Fishbowl SalesPoint, QuickBooks POS

Shipping: DHL, Endicia, FedEx, OnTrac, ShipStation, ShipWorks, StarShip, UPS, United States Postal Service

Pricing

Fishbowl software is priced by the subscribed number of user licenses and the support plan. All user licenses are the concurrent user, non-expiring licenses and include unlimited access to online training videos, and an unlimited phone call support period. The software starts at only $4,395 and customised quotes and order are to be inquired directly to Fishbowl.

Purchase of the add-on includes:

  • Pre-recorded training videos available online anytime.
  • Support – Licenses include one year of maintenance and support. Additional training and support options are available.
  • Online chat with a Fishbowl support professional.
  • Email support with a Fishbowl support professional.
  • Software updates, enhancements and new releases available online.

Training and Support

It offers extensive training and support resources through its training videos, online tutorials, in-house specialists and more. Scheduled training can be made directly via their website. In addition to online training resources, Fishbowl offers support via chat, phone and email.

Conclusion

Fishbowl is easy to implement and affordable, yet flexible enough to meet the needs of companies that require more streamlined inventory management. It takes an efficient approach, providing features for barcoding, asset and raw materials management and cycle counting. In addition, its technical support offers efficient help and is very detailed in giving information on how to use the program.

Although the system can be effective for sales operation purposes, many users have raised queries on its inability to provide several custom reports they need. Whether the issue is the complexity of running the reports or unavailability of this feature, the bottom line is it should be given more attention as these important reports are very vital in every business.