Pin Payments

Pin Payments is an Australian add-on solution that is a payment service targeted at small business solutions that don’t have merchant facilities and don’t want the whole hassle due to the cost, complexity, paperwork and delays of getting it through normal banking channels.

So how does it work?

Your daily sales that are credit card payments are processed in Pin Payments are held in a trust for 7 days before being automatically transferred to your bank account. The settlement delay is in place to protect both you and the customer in cases where funds need to be reclaimed.

As with all payment services, there is a sign-up page that requires you to enter all your legal information as well as bank and credit card details to get started.

Pin Payments also provides the coding required to embed the payment service into your website or other portals you want to receive payments from. They also integrate with over 50 different solutions.

Standout Feature

I think one of the best features is a mobile Point of Sale solution that Pin Payments offers. It is a manual system but would be great for a tradesperson, mobile sales team member, running a trade kiosk, or working at the markets. Compared to what else is on offer, and the ease of being able to just sign up and then just start processing, it is a great feature to have.

review: pin payments, australian based payment service

Xero Integration

With Xero and Pin Payments, you can easily send invoices to your clients and accept online payment by credit card; all without the usual hassles you face accepting online payments in Australia. When your customer pays an invoice with their credit card, we’ll automatically mark it as paid within your Xero account.


Pricing is on a per transaction basis and it is a very fair rate in comparison to many of the banks which charge much higher fees.

Pin Payments pricing is simple, and includes everything you need to take payments in websites, mobile apps, and in-person. Successful AUD transactions are charged at 1.75% + 30c (all other currencies charged at 2.6% + 30c), with:

  • No hidden interchange fees
  • No minimum balance or security deposits required
  • AUD, USD, NZD, SGD, EUR, GBP, CAD, HKD, JPY, MYR, THB, PHP, ZAR and IDR transactions included as standard
  • Free automated fraud detection on every transaction

If you process more than $30,000 a month you can request a better rate from Pin Payments directly.

Final Thoughts

As far as payment services go, its great to have a local solution that has so many available integrations and such an open API. I really love the mobile feature and in a competitive space, the pricing is really hard to get past. Although it’s a very specialised product, it is really great at what it does.

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