What is the background of the company bringing us Databot?
DataBot is a young Australian company, founded by Kathleen Black. Kathleen has many years experience running IT projects in the banking and finance industries, where reliable messaging is imperative.
When cloud integrator Coconut Consulting highlighted a gap in the market – that many inventory systems did not have 3PL connectivity – Kathleen seized the opportunity and built the DataBot platform.
What are some misconceptions?
A common misconception in the industry is that to have 3PL connectivity, you need to go to the more expensive inventory systems, such as Cin7. However, DataBot provides 3PL connectivity for DEAR, TradeGecko and Unleashed inventory systems.
Another misconception is that customers will accept longer delivery timeframes for their purchases from smaller businesses than those of bigger businesses. This is not the case. Customers expect that their purchase will be on their doorstep within days regardless of the size of the seller’s business. This can only happen with automated integration, so small and medium businesses need to have the right integrations in place to help them achieve this.
There are so many cloud inventory systems on the market, what makes you different?
DataBot provides a platform consisting of pre-built, configurable, task automation bots. By having the bots on the shelf and ready to go, we can get clients onboarded quickly and easily. And by having each bot highly configurable by a rules engine, we can adapt the bots as required to match our client’s current business processes, and easily adapt if our client’s processes change.
What are the key features of Databot that make it stand out from the crowd?
- Existing integrations to multiple inventory systems and 3PLs
- 3PL status visibility
- Inventory system feature gap filler
- Pre-built, configurable bots
- Flexible rules engine
Existing integrations to multiple inventory systems and 3PLs.
DataBot currently integrates directly with DEAR, TradeGecko and Unleashed, and an ever growing number of 3PLs. The platform is designed in such a way that we can integrate any inventory system to any 3PL.
3PL status visibility
As soon as the 3PL provides picking, packing and shipping status updates, including final carrier and tracking numbers, DataBot can push these into the inventory system. This keeps the inventory system as the primary source of order information giving the client complete visibility as to the status of orders.
Inventory system feature gap filler
When a client’s chosen inventory system doesn’t quite fulfill the client’s needs, a workaround solution is required to fill the functionality gap.
Some of the gaps that DataBot is currently filling include Cartonisation, Order Splitting, and Report Data exporting.
DateBot engages with our clients to determine if there are any manual processes that can and should be automated, and if the inventory system is up to the challenge, DataBot can fill the gap.
Pre-Built, Configurable Bots
Because we have developed easily configured and customizable bots we are able to get clients up and running very easily and quickly. Our standard bots fit most clients and once set up we simply need to add the rules that supports the processes and workflows of the client.
And if a client has a particular requirement, which our standard bots don’t meet, we will make the changes necessary to support them.
Flexible Rules Engine
DataBot’s rules engine is comprehensive and applies across many places across the integration; At the Order level, at the Fulfilment level, at the Product level; at the Customer level; at the Transaction level and more. This makes it easy for DataBot to configure the integration to suit our client’s business processes and workflows, and adapt easily if the client’s processes change.
Where do you see the industry going?
There are a growing number of businesses that are focused on being serviced by applications and platforms in the cloud. This enables them to expand and grow their business easily and quickly. From my viewpoint, there is only growth for this sector for the foreseeable future.
Databot’s plans for the future?
Firstly, we plan on adding many more Australian 3PLs to our platform and becoming the number one 3PL integrator here in Australia. We aim to further grow our platform to 3PL business partners in New Zealand, the UK and beyond.
Secondly, we plan on adding more inventory platforms. Currently we have integrations for DEAR, TradeGecko and Unleashed. We plan on adding Cin7, Vend, Locate, Xero and others.
Thirdly, we plan on extending beyond 3PL integrations and adding EDI integrations to enable businesses to sell their wares into the big companies eg. Target, David Jones, Myer, Coles, Woolworths, Bunnings, Anaconda, Super Retail Group etc. Watch this space!