To put it in layman’s terms, the best way to describe it is
for two or more different cloud software solutions to be
By connecting these solutions together, we can move
data from one software solution to the other.
The Process Like?
We follow a simple process called KISS (keep it
simple and smart). Sorry, I know that’s not typical IT
terminology, despite our IT department arguing otherwise. Our process is as follows:
We scope out your requirements in detail
(1-2+ meetings, depending on the complexity).
Our IT team researches the API integrations to see if
we can satisfy the scope of requirements (APIs can
sometimes be a limiting factor, and this process can
take 2-5 days).
We give you a full proposal of what can be done and
a fixed quotation for the statement of works.
We request admin user access for both systems
from you to get test data.
We create the API integration in our test
We test the integration using your test data. This is
quite extensive and can take up to 14 days to ensure
that all scenarios are covered.
We provide you with a workflow diagram of
information and training.
We replicate the integration in the live environment
prior to the go live date (or the date that the system is turned on.)
We test the integration in a live environment.Step 10
The system goes live.
IMPORTANT: To be safe, we give ourselves a minimum of 30 days and up to 60-90 days for very complex connections
There is a fixed setup cost (which varies as the
connection is custom), plus a monthly fee of $100USD per month. This charge is to cover servers costs, support, and development time if API’s are changed by your main solutions.
Unfortunately, software solutions very rarely inform
anyone that they have changed their API until the
connections stop working. Probably, you will be
the first to know. Please inform us immediately, and
we will get our team to fix the issue as quickly as
possible. This service is free of charge, as it is
covered in the monthly fee paid to us.
This will be subject to the same process outlined
above, and you will be provided a new quote.
However, your monthly charge will remain the same.