Custom API Integration

What is a Custom API Integration?

To put it in layman’s terms, the best way to describe it is for two or more different cloud software solutions to be connected together.
By connecting these solutions together, we can move data from one software solution to the other.

Can you give me an example of what you are talking about?

Sure, recently we built a custom connection for a client of ours who manufactures and sells chocolate, both to the retail market and as wholesale. In their retail shop, they use a popular point of sale solution (POS) called Squareup.

The problem was that it did not connect to their main inventory management software, Cin7, which we had just installed. They asked us to build a simple connection that pushes through all the daily sales into Cin7 as a sales order so that we could manage the daily retail stock usage. This was built for them and, late every evening, we push the daily sales and consolidate it into a retail sales order in Cin7.

So what’s the process like?

We follow a simple process called KISS (keep it simple and stupid). Sorry, I know that’s not typical IT terminology, despite our IT department arguing otherwise:)

Our process is as follows:

We scope out your requirements in detail (1-2+ meetings, depending on the complexity).

Our IT team researches the API integrations to see if we can satisfy the scope of requirements (APIs can sometimes be a limiting factor, and this process can take 2-5 days).

We give you a full proposal of what can be done and a fixed quotation for the statement of works.

We request admin user access for both systems from you to get test data.

We create the API integration in our test environment.

We test the integration using your test data. This is quite extensive and can take up to 14 days to ensure that all scenarios are covered.

We provide you with a workflow diagram of information and training.

We replicate the integration in the live environment prior to the go live date (or the date that the system is turned on.)

We test the integration in a live environment.

The system goes live.

To be safe, we give ourselves a minimum of 30 days and up to 60-90 days for very
complex connections.

What does it cost?

There is a fixed setup cost (which varies as the connection is custom), plus a monthly fee of $50USD per month. This charge is to cover servers costs, support, and development time if API’s are changed by your main solutions.

What happens if the API is changed by our main software solution, and that breaks the custom connection?

Unfortunately, software solutions very rarely inform anyone that they have changed their API until the connections stop working. So, probably, you will be the
first to know. Please inform us immediately, and we will get our team to fix the issue as quickly as possible. This service is free of charge, as it is covered in the monthly fee paid to us.

 

What if I want to change my connection and get it to do more?

This will be subject to the same process outlined
above, and you will be provided a new quote. However,
your monthly charge will remain the same.

ArrowBook a FREE Scope now with our consultants & let us help you find the right solution!

Download WhichAddOn Issue 1
Get the first issue of the WhichAddOn magazine for free!
Your Information will never be shared with any third party.
PRE-ORDER THE “QBO VS XERO THE E-BOOK PART 1” TODAY
Get the first part of our QBO Vs Xero series for free!
Your Information will never be shared with any third party.
Thank you :-) Your pre-order is reserved. Your e-book will be emailed to you once it's released
WhichAddOn
CONTACT US
We empower business owners all around the world to do more of what they love with the people that they love by moving their business to the cloud.
Thank You. We will contact you as soon as possible.
WhichAddOn
CONTACT US
We empower business owners all around the world to do more of what they love with the people that they love by moving their business to the cloud.
Thank You. We will contact you as soon as possible.
Subscribe to the WhichAddOn Magazine
Don't ever miss out on another Issue!
Your Information will never be shared with any third party.
January 2019 Magazine
GET YOUR FREE COPY OF THE EDI ESSENTIALS E-BOOK
Learn everything you need to know when it comes to EDI in your business
Your Information will never be shared with any third party.
Subscribe to the WhichAddOn Magazine
Don't ever miss on another Issue!
Your Information will never be shared with any third party.
January 2019 Magazine
Contact Us Now!
on WhichAddon
We empower business owners all around the world to do more of what they love with the people that they love by moving their business to the cloud.
Your Information will never be shared with any third party.