Join Our Team

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WhichAddOn is a rapidly-growing and industry-leading cloud integration firm
based in Sydney’s Hills District to service Medium to Large business clients looking to move their business
systems into the cloud.

Our focus markets are Accounting/Human Resources, Inventory/Job management, Retail and Manufacturing. We believe with the right knowledge and support
every business can rise to become everything they dream of – connecting staff to each other, to customers and suppliers in the cloud. The cloud enables a connection.
Whichaddon is an Equal Employment Opportunity employer, with a focus on our employees. We treasure skills, expertise and commitment.
Our goal is to attract, develop, motivate, reward and retain the best people in the industry. WhichAddOn also offers an internship opportunity to students who seek to
gain valuable experience in accounting.

*If you’re interested in joining our team, email your CV to [email protected].
*If you want to join our internship program, fill up the Internship Application Form and attach complete requirements.

Internship Program

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An internship opportunity is available in our company for individuals seeking to gain valuable experience in accounting.

WhichAddOn is an Australia-based eCommerce Cloud Solution provider that aims to transform product-selling businesses through cloud software solutions. The company was founded by Jeri Wambeek and Marlon Wambeek on July 1st, 2015. With them are a global remote team of accountants, marketing and web design experts, and human resources and training managers residing in different countries. Together, the remote company identifies the best cloud solution based on the nature and processes of a business and helps the client transition to that cloud with ease.

For qualified, motivated applicants, this position offers exposure to the real-life application of accountancy in the modern world.

As an intern, you will have the opportunity to:

    • Gain hands-on experience in accounting
    • Participate in our intern and technical training program
    • Participate in meaningful work engagements serving our clients
    • Work directly with experienced staff, seniors, managers and partners on a variety of engagements
    • Work with clients in a number of industries
    • Additional responsibilities as appropriate
As an intern, you will have the opportunity to:

• Gain hands-on experience in accounting.
• Participate in our intern and technical training program.
• Participate in meaningful work engagements serving our clients.
• Work directly with experienced staff, seniors, managers and partners on a variety of engagements.
• Work with clients in a number of industries.
• Additional responsibilities as appropriate.

To be eligible for the internship program, applicant must have:

• A minimum GPA of 2 and above (or its equivalent).
• Good recommendation from professors.
• Any accounting or accounting-related undergraduate degree.
• Valid identification.
• Valid application letter.
• Have strong interpersonal and relationship building skills.
• Be a team player with a positive, “can-do” approach.
• Have strong written and verbal communication skills.
• Have general and growing knowledge of products and services in the practice area, and general knowledge of products and services in other practice areas.

How to apply?

Interested applicants must fill up the Internship Application Form and attach complete requirements.

Great Teamwork

Great Teamwork

Earn Knowledge

Earn Knowledge

Custom Working Time

Custom Working Time

Awesome Clients

Awesome Clients

Available Jobs

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Plus IconTrainee Solutions
Architect:

Job Number: WAO-0000

Location: Remotely

About the Role:

The Solutions Architect is someone who demonstrates a passion for Cloud-based software solutions, who can work with our sales, operations, and marketing team to deliver outstanding deliverables for new customers.

Duties and Responsibilities:

Reporting to the Sales Manager your responsibilities will include:

• Assesses client accounting needs and make recommendations.
• Prepares sales visits and demonstrations to pitch a solution, service, and combination packages to clients.
• Negotiates sales and contracts with clients.
• Provides technical advice after sales.
• Follow up previous clients, send an email and ask for concerns.
• Tracks progress toward goals and documents sales performance.
• Becomes fluent in all products and services offered by the employer through implementing, testing, demonstrations, training and research.
• Answers questions, describe benefits and discusses the pros and cons of various solutions.
• Creates marketing literature and web-based features to promote products and time-sensitive sales.
• Provide email sales support.
• Travel to customer locations as required, including potentially internationally.
• Perform other ad-hoc tasks assigned.

Job Requirements:

• Preferably with Bachelor’s/College Degree, Post Graduate Diploma/Master’s Degree in Sales, IT or Communications
• Pre-sales experience is desirable but not required
• Confident, articulate and effective, both with the company’s clients, potential clients and internally
• A people person, someone who likes people, and is also liked by people (people tend to buy from people they like)
• Outstanding written and verbal communication skills in English
• Dynamic & should have a vibrant personality
• Self-educating and constantly looking to improve
• Resilient – Can take No for an answer and still maintain optimism
• Self-motivated, helpful and generous
• A real “go-getter”, confident but not arrogant
• Can think outside the square and on their feet
• Punctual and efficient

Plus IconOnsite Trainers for the
Following Areas:

Job Number: WAO-4512

Location:

• Western Australia & South Australia as one.
• Queensland, New South Wales & Victoria.
• UK & Europe (United Kingdom).
• United States

About the Role:

The Onsite Trainer is responsible in performing and supporting onsite training, implementation and/or go live services to clients, provides solutions to technical issues, and is responsible for ensuring the solution meets the technical specifications and design requirements.

Duties and Responsibilities:

Reporting to the General Manager your responsibilities will include:

• Gain and maintain an in-depth knowledge of all WhichAddOn accounting software solutions and services.
• Present live, web-based and onsite training sessions for clients.
• Develop software training and other materials based on client needs.
• Provide consulting services commensurate with your skill level.
• Supports clients with post-implementation configuration and issue resolution across all software-related functional areas.
• Works with clients and support teams to minimize training/operational calls.
• Works with the Customer Care team to ensure service levels are met.
• Serves as the liaison between the client and Operations/Technical department.
• Communicate with the client regarding new software functionalities and version releases.
• Provides documentation on feature functionality (How To’s).
• Promptly escalate issues, which affect product delivery and quality that are beyond the scope of and report same to report manager.
• Consistently providing the best customer experience possible.
• Ensuring the integrity of the WhichAddOn service is always delivered.
• Stay up to date with new technologies by continuing to obtain certifications.
• Other tasks assigned by the manager.

Job Requirements:

• Must have a strong training background and experience.
• Must have customer service experience.
• Experience in accounting software solutions.
• Must have a valid driver’s license and willing to travel to customer sites.
• Strong quantitative abilities, distinctive problem-solving and excellent analytical skills.
• Proven organizational, planning, time management skills.
• Ability to communicate effectively, whether written or verbal, at all organizational levels.
• Ability to function independently as well as part of a team.
• Resourceful self-starter who works independently with little or no supervision.
• Passion for training & technology.
• Comfortable in a fast-paced team environment.
• Strong research and computer skills.
• Flexible in working under changing and different work settings.
• High attention to detail.

Plus IconTrainee Assistant
Solution Engineer

Job Number: WAO-002

Location: Remotely

About the Role:

The Trainee Assistant Solution Engineer is someone who demonstrates a passion for working with Cloud based software solutions, who can work with our clients and our project manager to deliver outstanding service to our customers, by implementing, training and supporting them.

Duties and Responsibilities:

Reporting to the General Manager your responsibilities will include:

• Implementing Cloud-based solutions, including Xero, Quickbook Online, Cin7, DEAR Inventory Systems, Unleashed, Simpro, Accelo, Netsuite, Tradegecko, etc.
• Training clients on Cloud-based systems both onsite and online.
• Supporting cloud-based systems off-site, including creating manuals, and online training videos.
• Meeting deadlines for projects
• Using our in-house project management system to communicate with clients, work through tasks and log times, etc.
• Create cloud software demonstration environments for sales.
• Assist sales in finding the correct solutions for clients.
• Review/Audit current customer solutions to ensure system is working according to the clients expectations.
• Repair and review customer data files, and clearly communicate to the customer what needs to be fixed and create a training path to do so.

In this role, you will be responsible for:

• Implementation and training on the Xero Accounting & Project Accounting Systems
• Remote and phone support for existing clients for Xero, & other in-house systems (training provided)
• Working with prospective clients to scope and assess Xero + as a suitable solution for their business, including presentation and demonstrations
• Custom report writing
• Implementation of Xero & Software mentioned above

Job Requirements:

• Ecommerce experience with eBay, Amazon, Shopify or similar websites
• Accounting and IT experience is a plus.
• Inventory management experience.
• Previous experience in an accounting position. You should have a thorough understanding of accounting principles, as well as how Inventory, Payroll, Creditors, Debtors work.
• It would be preferred that you have an accounting degree/diploma. Alternatively if you can demonstrate a high knowledge of the above principles that would also be regarded well.
• A strong knowledge of Cloud based accounting systems (Xero & QB Online preferred).
• It would be highly desirable if you have had experience in solutions like Cin7, DEAR Inventory, Simpro, AroFlo, Accelo, Futurli, Netsuite, Tradegecko.
• Intermediate to advanced Excel skills (this job involves a lot of data manipulation and migration).
• Understand how to perform reconciliations.
• Strong written and oral communication skills.
• Dedicated team player with ability to work autonomously
• A friendly and professional manner.
• The ability to listen, analyse and solve customer enquiries
• Can think outside the square and on their feet
• Pays attention to detail
• Punctual
• Quick to learn new software packages & processes

Plus IconNetsuite
Specialist

Job Number: WAO-003

Location: Remotely

About the Role:

The Netsuite Specialist is someone who is responsible for the implementation and support of Netsuite jobs along with its associated sub-systems. He/She also demonstrates a passion for working with other Cloud based software solutions, who can work with our clients and our project manager to deliver outstanding service to our customers, by implementing, training and supporting them.

Duties and Responsibilities:

Reporting to the Operations Manager your responsibilities will include:

• Implementing and training on Netsuite.
• Help with the implementation of other Cloud-based solutions.
• Develop, test and deploy NetSuite customizations and new functionality based on changing business needs.
• Maintain up-to-date knowledge of NetSuite functionality, customization and integration.
• Work with NetSuite support staff to assist users; create comprehensive technical requirements documentation and provide user training.
• Collaborate on and communicate effectively with the operations team regarding new feature technical design, technical requirements, limitations, and implementation.
• Advise on how to leverage out-of-the-box NetSuite solutions, as well as when to customize.
• Supporting cloud-based systems off-site, including creating manuals, and online training videos.
• Meeting deadlines for projects
• Using our in-house project management system to communicate with clients, work through tasks and log times, etc.
• Create cloud software demonstration environments for sales.
• Review/Audit current customer solutions to ensure the system is working according to the clients expectations.
• Repair and review customer data files, and clearly communicate to the customer what needs to be fixed and create a training path to do so.
• Custom report writing.
• Working with prospective clients to scope and assess Netsuite + as a suitable system for their business, including presentation and demonstrations.

Job Requirements:

• NetSuite implementation experience
• Expert in core applications (NetSuite or similar systems)
• Experience in Systems Implementation and/or Systems Customization
• Ecommerce experience with eBay, Amazon, Shopify or similar websites
• Good technical understanding of business process management and system support
• Accounting and IT experience is a plus
• Inventory management experience
• A strong knowledge of Cloud based accounting and inventory system solutions.
• Intermediate to advanced Excel skills (this job involves a lot of data manipulation and migration)
• Data migration experience
• Strong written and oral communication skills
• Dedicated team player with ability to work autonomously
• A friendly and professional manner
• The ability to listen, analyse and solve customer enquiries
• Can think outside the square and on their feet
• Pays attention to detail
• Punctual
• Quick to learn new software packages & processes

Plus IconTraining
Coordinator

Job Number: WAO-004

Location: Remotely

About the Role:

The Training Coordinator is to deliver company training programs and workshops to employees, including new hires, continuing education, and specialized training. He/She must be able to work independently to support online training activities and developing tools that help employees with their online training experience. The Training Coordinator will have the knowledge, skills and abilities to lead in training in virtual world programs and assist with any technical issues which may arise during online training programs.

Duties and Responsibilities:

Reporting to the General Manager your responsibilities will include:

• Assessing, designing, developing, improving, evaluating, and delivering initial and continuing training programs
• Integrate adult learner best practices, learning initiatives into a deliverable training programs
• Facilitate various learning modules to include virtual training, e-learning courses, etc.
• Assist with reviewing, developing, and implementing key performance indicators (KPIs) into training materials upon review by upper-level leadership
• Coordinate with the Human Resource and facilitate New Hire training program, including delivery of group meetings, support of employee engagement events and delivery of one-on-one sessions as necessary to improve the company’s ability to attract and retain talented employees
• Evaluate employees and identify their strengths and weaknesses, track employee success and progress
• Update current training materials to better align with team needs
• Create and facilitate reinforcement programs to support ongoing professional development of employees
• Design course materials, online courses using relevant software
• Provides administrative support and preparation of training schedules, training rooms, and training materials, including attendance sheets, assessments, test logs, evaluations, etc.
• Communicate all the training programs on a timely basis
• Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations
• Accomplish company goals by accepting ownership for accomplishing other projects assigned, and exploring opportunities to add value to job accomplishments
• May be required to cross train and perform other duties of similar scope and nature as assigned

Job Requirements:

• Must have strong training background and experience
• Experience with Learning Management System (LMS) tools
• Experience in a corporate training or professional teaching position in a virtual training environment
• Knowledge of accounting professional development is a plus but not required
• Knowledge of Adult Learning Theory, principles of instructional design, social learning and other teaching methods
• A self-starter who owns and drives all corporate training initiatives
• Strong leadership and team mindset
• Strong interpersonal and presentation skills
• Excellent organizational, analytical, decision making, time-management, written, and verbal communication skills
• Experienced with giving and receiving feedback and fostering teamwork
• Strong research and computer skills
• Ability to translate complex problems and concepts in training
• Ability to learn new software quickly
• Passion for mentoring, educating and informing
• Excellent eye for detail; appreciate tediousness and efficiency; punctual

Would you like to Join Us?

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WhichAddOn is an equal employer of race, color, religion, sex, handicap, sexual orientation or national origin. In order to be considered for an internship, you must submit a completed application form along with your application letter, resume, and other requirements. All application items must be submitted as a complete package. Incomplete applications will not be reviewed.



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Get in Touch

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Australia Office

Australia Office

Level 5, Nexus Building, 4 Columbia
Court, Baulkham Hills NSW 2153

Give Us a Call

Give Us a Call

Phone • +61 2 8860 9525

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WhichAddOn 2020 is Coming!

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We are going to host like a mini Xerocon event
where the founders of the largest cloud software
will get together discussing important updates.

© WhichAddOn.com, All rights reserved.

© WhichAddOn.com, All rights reserved.